Troubleshooting
Please check the Bonzo Finance status page to determine if any errors experienced are due to known maintenance or issues: http://status.bonzo.finance/
The Bonzo Finance Labs team is regularly optimizing its front-end, squashing bugs, and implementing feedback to ensure the best end user experience. It's still possible for errors to occur — if you've encountered an error using the Bonzo Finance front-end application, such as failing transactions, please follow the instructions found below to remediate. If you still experience issues, please join the official Bonzo Finance Discord server and open a support ticket.
Desktop Browser + Chrome Extension (HashPack, Kabila)
Disconnect wallet
Disconnect all Bonzo Finance wallet connection(s) [globe icon on top right of wallet interface]
Clear the browser's cache for https://app.bonzo.finance (or clear the entire cache)
Quit the browser application
Re-open the browser application
Re-connect wallet
Attempt transaction again
Desktop Browser + Mobile Pairing String (HashPack, Kabila)
Disconnect wallet
Disconnect all Bonzo Finance wallet connection(s) [globe icon on top right of wallet interface]
Clear the browser's cache for https://app.bonzo.finance (or clear the entire cache)
Quit the browser application
Re-open the browser application
Re-connect wallet
Attempt transaction again
Mobile Wallet (HashPack, Kabila) + In-Wallet Browser
Disconnect wallet
Disconnect all Bonzo Finance wallet connection(s) [globe icon on top right of wallet interface]
Force quit the mobile wallet
Re-open the mobile wallet
Visit https://app.bonzo.finance (or tap Bonzo Finance in dapp marketplace)
Re-connect wallet
Attempt transaction again
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