Bonzo Finance Documentation
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On this page
  • Desktop Browser + Chrome Extension (HashPack, Kabila)
  • Desktop Browser + Mobile Pairing String (HashPack, Kabila)
  • Mobile Wallet (HashPack, Kabila) + In-Wallet Browser
  1. GET STARTED

Troubleshooting

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Last updated 1 month ago

Please check the Bonzo Finance status page to determine if any errors experienced are due to known maintenance or issues:

The Bonzo Finance Labs team is regularly optimizing its front-end, squashing bugs, and implementing feedback to ensure a great end user experience. It's still possible for errors to occur — if you've encountered an error using the Bonzo Finance front-end application, such as failing transactions, please follow the instructions found below to remediate. If you still experience issues, please join the official server and open a support ticket.

Desktop Browser + Chrome Extension (HashPack, Kabila)

  1. Close any other windows / tabs that have SaucerSwap, Bonzo Finance, etc. active

  2. Disconnect wallet

  3. Disconnect all Bonzo Finance wallet connection(s) [globe icon on top right of wallet interface]

  4. Clear the browser's cache for https://app.bonzo.finance (or clear the entire cache)

  5. Quit the browser application

  6. Re-open the browser application

  7. Re-connect wallet

  8. Attempt transaction again

Desktop Browser + Mobile Pairing String (HashPack, Kabila)

  1. Close any other windows / tabs that have SaucerSwap, Bonzo Finance, etc. active

  2. Disconnect wallet

  3. Disconnect all Bonzo Finance wallet connection(s) [globe icon on top right of wallet interface]

  4. Clear the browser's cache for https://app.bonzo.finance (or clear the entire cache)

  5. Quit the browser application

  6. Re-open the browser application

  7. Re-connect wallet

  8. Attempt transaction again

Mobile Wallet (HashPack, Kabila) + In-Wallet Browser

  1. Close any other windows / tabs that have SaucerSwap, Bonzo Finance, etc. active

  2. Disconnect wallet

  3. Disconnect all Bonzo Finance wallet connection(s) [globe icon on top right of wallet interface]

  4. Force quit the mobile wallet

  5. Re-open the mobile wallet

  6. Visit https://app.bonzo.finance (or tap Bonzo Finance in dapp marketplace)

  7. Re-connect wallet

  8. Attempt transaction again

❗
http://status.bonzo.finance/
Bonzo Finance Discord