🔒Privacy 1-866-BONZO-FI
Last updated: October 21, 2025
Who we are. Bonzo Finance Labs FZCO (“Bonzo,” “we,” “us”). Contact: [email protected].
What we collect. If you text or call the Program, we may collect:
Phone number you used
Message content you send
Voicemail audio you record (if you choose to leave one)
Date/time and basic metadata (e.g., routing information)
Why we collect it. To operate the easter-egg SMS/voice experience; to review and moderate content; to troubleshoot and secure the service; and to comply with law.
Our basis for processing. Your initiating text/call (consent) and our legitimate interests in operating and securing the Program.
Retention. We retain SMS/call data until manually deleted in our systems.
Sharing. We do not sell your data. We don’t share it with third parties except:
Service providers (e.g., 800.com and carrier partners who technically process calls/SMS for us), bound by contract to use it only to provide their services; and
Legal compliance (if required by law, regulation, or valid process).
International transfers. Technical processing may involve servers outside your country. We take reasonable steps to protect data during transfer.
Your choices.
Stop messages anytime: reply STOP (we also honor END, CANCEL, UNSUBSCRIBE, QUIT).
Help: reply HELP or email [email protected].
Deletion requests: email us and we’ll make reasonable efforts to delete SMS/voicemail data we control, subject to legal holds. Consumers may revoke consent by any reasonable means.
Age Requirement. The Program is for 18+. We don’t knowingly collect personal information from individuals under the age of 18. If we learn we’ve received such information, we’ll delete it.
Security. We use reasonable technical and organizational safeguards appropriate for a lightweight, non-commercial interaction, but no method is 100% secure.
Changes. We may update this Policy; the date above reflects the latest version.
Contact. Bonzo Finance Labs FZCO — Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates — [email protected].
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